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A Prescription for Healthcare Equality


HEALTHCARE X390 (PHOTOS.COM) | ADVOCATE.COM

If there’s any place where lesbian, gay, bisexual, and transgender people ought to be treated with dignity, it’s in their doctor’s office, clinic, or the local emergency room. But we all know this still is often not the case. 


Fortunately, there have been several recent developments that give us hope for big changes for the health of LGBT patients. A report released weeks ago by the Institutes of Medicine found that there are vast gaps in the existing research into LGBT health and that the challenges LGBT people face in virtually every area of health and mental health must be addressed. The report was quickly followed by a strong set of recommendations from the Department of Health and Human Services. The healthcare world and the federal government are taking some major steps in the right direction. But these kinds of words require action to make any real difference in the health or healthcare experiences of LGBT people.

One example of how this change can work in practice is a new partnership between the National LGBT Cancer Network and New York City’s Health and Hospital Corporation — the largest municipal hospital group in the country, with 39,000 staff. Together, we've created a very real and practical tool to improve the healthcare experiences of LGBT patients.


This month, we are rolling out a program that we hope will be used across the country or simply inspire others to do similar work in their communities. The goal is educating healthcare professionals by telling the stories of LGBT patients and providers, putting a face on these issues, and pairing it with information and simple practical guidelines for increasing cultural competency.  This new powerful tool is exactly what the Institutes of Medicine and Health and Human Services were talking about.


But what is all of this really about?


Take the case of Rosemary Lopez, who was visiting Florida with her family when one of her daughters had to be taken to the emergency room. There, the staff were insensitive and vocally expressed their disbelief that a child could have two mothers. Right in front of their daughter. A stressful situation quickly became a traumatic one. This is simply wrong and goes against every principle of healthcare practice.


Rosemary is just one of the voices featured in our video, “To Treat Me, You Have To Know Who I Am.” The video is part of the Network’s comprehensive new Reexamining LGBT Healthcare program for training medical professionals in working with LGBT patients, developed initially for HHC use.  Her story is one of many patients in the video. We also hear from providers about the challenges they face in treating LGBT patients. (You can see an excerpt of the video here.)


And, as I have seen firsthand, this problem isn’t always born out of outright bigotry against LGBT people, but rather widespread and pervasive ignorance on the part of medical staff on how to recognize and treat diverse patients. If we don’t educate them, who will?

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Reader Comments
  • Name: Jay Kallio
    Date posted: 5/25/2011 6:21:02 PM
    Hometown: New York City

    Comment:

    I want to add here that the additional health risks that LGBT people face are correlated directly to adverse experiences in childhood; exposure to family and social rejection, hostility, neglect, bullying, and discrimination, which often precipitates the use of alcohol, drugs, tobacco, and overeating in any person subjected to these stressors in early development, when more adaptive coping strategies to deal with those traumas are not yet available to the young. The stress alone affects the immune system, independent of any substance abuse issues, and if substance abuse does develop it compounds an already at risk health situation for many of us. These stresses and risk factors are deeply intertwined, so LGBT people are too often playing "catch up" in preserving our health and well being in a hostile world. This is not to be confused with being somehow innately "defective", it is merely the inevitable outcome of severe, and often relentless trauma so many of us experience.

  • Name: liz margolies
    Date posted: 5/25/2011 4:59:25 PM
    Hometown: NYC

    Comment:

    Treatment for a medical condition is not different, based on the gender identity or sexual orientation of the patient. But, the social support team may be different, the trust in the provider may be lower, the feeling of safety in bringing one's whole self into the treatment room can be compromised. Lower health insurance rates and previous negative experiences with the healthcare system have kept us from having feeling safe, coming out, and, more importantly, keeping up with regular check ups and cancer screenings. Surely the LGBT body is not physiologically different, but the stress of living as sexual and gender minorities has led to behaviors that compromise our health. Higher rates of tobacco use, alcohol us and abuse, higher rates of HPV, etc, contribute to our health disparities. For more information about the latest research on all of these issues, see the new Institute of Medicine Report on LGBT health, http://www.iom.edu/~/media/Files/Report%20Files/2011/The-Health-of-Lesbian-Gay-Bisexual-and-Transgender-People/LGBT%20Health%202011%20Report%20Brief.pdf

  • Name: Jay Kallio
    Date posted: 5/25/2011 4:35:25 PM
    Hometown: New York City

    Comment:

    Actually LGBT people do have multiple additional risk factors for stress related illnesses and the complications from our population wide increased use of alcohol, tobacco, and drugs from an early age on into adulthood. That places us as a whole at greater risk for cancer, pulmonary disease, and other stress induced conditions from an early age. Individual LGBT people may not smoke, abuse alcohol, drugs, food, etc, but as a whole we need to raise provider awareness of these increased risk factors. Just as not every Black person has sickle cell, not every LGBT person has these conditions, but medical providers need to be educated about heightened risk associated with different populations, as well as to be sensitive to the fears of discrimination that prevent LGBT people from even attempting to access health care. This is about providing culturally competent medical care, and providers must be educated.

  • Name: Thad
    Date posted: 5/25/2011 3:01:29 PM
    Hometown: SF

    Comment:

    Agreed. Mental health care is certainly a different beast, but in terms of physical health care, there really shouldn't be any difference between hetero and homo. An STD is an STD, doesn't matter who has it. The only thing that needs to be addressed is administrative procceedures. This article is more divisive than helpful, it makes it seem like we need special rules, when in reality all we need is to be treated the same as others.

  • Name: Mark
    Date posted: 5/25/2011 2:11:12 PM
    Hometown: Omaha

    Comment:

    I think we need to be careful about pushing the idea that LGBT folks somehow have different health care needs. Take HIV and STDs for example; in my case I'm 45 and have had just three sexual partners in my life. I've been in a committed relationship for the last 5 years. My risk for HIV and STDs is actually lower than for most straight people; but because I'm gay it would be easy to assume a risk is there when it isn't. The most relevant information when evaluating risk for HIV and STDs is sexual history, not sexual orientation. Having said that, giving healthcare workers information on the "language" of our community and on alternatives to the "traditional" family that they may encounter would definitely be a positive thing.



 
 
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