When an ad
campaign appeared in the London Underground promoting South
Carolina as a "So Gay" destination for gay and lesbian
tourists, the spokesman for the state's tourism agency
shared his unease with a colleague.
"I'm praying this
little story doesn't jump the pond, especially as the
later summer slow news cycle sets in," Marion Edmonds wrote
in a July 3 e-mail. "Let's hope that doesn't get
picked up by some SC tourist and brought back. It
would be a classic case of a picture doing the damage
of a thousand words."
Edmonds's prayer
was not answered. The story broke in early July in the
blogosphere and then moved into mainstream news reports.
A pile of e-mail
printouts at the South Carolina Parks, Recreation, and
Tourism Department illustrates the agency's confused
response to the ads -- which apparently were approved
by a lone employee who may not have even looked at
them -- and the media storm that followed.
Freedom of
Information requests yielded a four-inch stack of e-mails
and documents dating to 2004.
The
communications suggest an agency employee, who since has
resigned, decided to spend $4,942.50 from a tourism
promotion fund he controlled on the campaign designed
to draw South Carolina trip bookings during London
Pride, a gay event.
State officials
quickly reneged on the decision to spend money on the
ads. Tourism industry experts said by washing its hands of
the ad campaign, the state is losing out on lucrative
business.
John Tanzella,
executive director of the International Gay & Lesbian
Travel Association, last month called it "mind-boggling"
that South Carolina wouldn't invest $5,000 to draw
tourism from a lucrative niche market.
The hundreds of
e-mails show the agency's leadership figuring out how and
why the ads were running in the first place and hoping the
story would blow over.
The same day that
spokesman Edmonds sent his note to Amy Duffy, the
agency's chief of staff, one of Duffy's longtime friends
forwarded an e-mail from an employee who was
vacationing in London.
It included
pictures from a gay tour promoter's website talking up South
Carolina's Civil War roots and gay beaches. "Imagine my
surprise in seeing this poster in a London Underground
station," the employee wrote. "Who knew?"
A document from
Amro Worldwide, the tour promoter, says the posters along
escalators were designed to change attitudes and "'reclaim'
the term 'so gay' as a term that is rendered strongly
positive for lesbian and gay people. It also allows
gay and lesbian people to feel that the term is being
neutered as a negative putdown, by portraying 'so gay' as
they experience it -- to be a very good thing indeed;
for gay consumers and for each destination
highlighted."
Atlanta, Boston,
and New Orleans were among the six locations featured on
the "So Gay" posters.
The Amro
Worldwide document, along with images of the proposed
poster, were sent to Rand Romaine, the Parks,
Recreation, and Tourism Department's sales manager, by
Kirsty Dillury, the agency's contract representative
in the United Kingdom, for approval two days before a
deadline to include them in the display.
"As you can see
the images are very powerful and work well together,"
Dillury writes on May 19. She follows up the next day,
pressing Romaine for approval.
"It's good to
go," Romaine replies.
It was the only
communication from the agency approving the ad. None of
the e-mail shows Romaine vetted the ad with agency managers
before they first appeared June 27.
Chad Prosser, the
state agency director, said he learned about the ads
July 3 with the note forwarded from Duffy's friend.
Edmonds, the
department spokesman, had learned about them on June 30 with
news releases.
Taxpayers soon
found out about them too.
"This needs to be
stopped immediately!" wrote Tom Irby, a Belton
retiree, in an e-mail to Republican governor Mark Sanford,
Prosser's boss, after the news broke in South
Carolina. "The persons responsible for this travesty
should be fired!"
Romaine, who had
worked at PRT since 1996, resigned July 11. Prosser says
it was voluntary. Romaine did not respond to calls from the
AP.
Romaine told
Duffy in an e-mail he didn't "specifically recall seeing
the actual ad creative." Duffy and Edmonds said the agency's
computer techs weren't able to show that Romaine had
ever opened the file Dillury had sent with the
details.
"I saw a sales
opportunity and reacted," Romaine wrote.
The agency's
reaction appeared confused. For instance, on July 3, Romaine
told Dillury he'd been ordered to get the ads taken down,
but reversed himself 20 minutes later at Prosser's
direction.
"We were going
through the process and beginning to look at taking
action," and didn't want to embarrass the state, Prosser
said. At the time, "we didn't think it was something
that we needed to make a big deal out of."
Meanwhile,
computer technicians had to open the agency's Internet
filter so Edmonds could see how the story played out
on gay websites.
Ultimately, tour
operator was paid -- but out of Dillury's company's
funds.
Prosser brushes
aside questions about the publicity that South Carolina
attracted.
"South Carolina
is a tremendous tourism product. It appeals to a broad
group of people," he said. "We do welcome everyone. Our job
is just to keep getting that message out beyond the static
that's being caused by certain groups." (Jim Davenport
AP)
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