Arby’s management fired an employee in Lafayette, Indiana last week after the employee allegedly wrote a homophobic slur on a gay couple’s receipt.
The couple, Craig Gray and John Burns, told NBC News that they went to the fast-food restaurant and received their check after ordering. The slur “f-g” was on the order name on the receipt.
“We went to the counter and ordered," he said. "The cashier that helped us, the young man that's been mentioned, seemed really new and a little awkward, but very nice. So a very run of the mill type of fast-food occurrence. Nothing that you would expect out of the ordinary.”
As they waited for their food, Gray noticed the slur on the receipt.
“Shock, just absolute shock,” Burns told NBC News. “This has never happened to me in all my years. I'm from this area, and I've lived here my whole life.”
Gray posted an image of receipt on social media writing, “So this just happened at Arby's! Happy Pride, huh?”
When Burns confronted the cashier, the cashier said it was “a computer glitch.” Burns then asked to see the restaurant’s manager. The manager fired the cashier and refunded the couple’s meal.
An Arby’s spokesperson confirmed the incident to NBC News, saying, “the franchised employee was terminated within minutes of management becoming aware of the incident.” The spokesperson added that Arby’s does not tolerate such speech.
The company’s spokesperson said Arby’s and the franchise owner have tried to contact Gray and Burns. However, Burns said he’s attempted to call them back but has not been successful.
“It would be nice to hear something from the franchise owner about maybe what they would like to do to try to combat this issue from happening again,” Burns said.